Bus Tracking App

BusQuest and EZA2B are being replaced with EZ Arrival

Our vendor is changing bus tracking apps from Busquest and EZA2B to a new app: EZArrival.  EZ Arrival will provide parents with more functionality and a history of all notifications, not just messages.  It also comes with multiple language options and a much more robust help section with solutions to many common issues.  EZ Arrival will continue to give parents access to:

• Student bus numbers for AM and/or PM routes
• Scheduled pickup and/or drop off times
• Alerts as the bus nears your student's scheduled bus stop

Current BusQuest and EZA2B users will not need to create a new account.  They can log into EZ Arrival with their current username and password. 

How to log into EZ Arrival for current BusQuest or EZA2B users

1. Open your BusQuest/EZA2B app, choose the “My Account” option on the bottom right, and record the phone number or email address listed for you.  The phone number or email address is your username to log into EZ Arrival. If your username is a phone number, the username will be the 10 digits listed with no spaces or dashes.
2. Download and install the EZ Arrival app on your mobile device. Use the username and password from BusQuest/EZA2B to log in.  If you forgot your password, follow the instructions in the app to reset it.

How to create an account in EZ Arrival for new users

1. Download and Open the EZ Arrival App
2. Click “Create an Account”
3. Select the Fayette County School District, GA as your school district
4. Create a Username based on your cell phone or email address. Parents/Guardians should use an email address or phone number listed in Infinite Campus as their user name.
5. Complete the verification process of the username
6. Log into EZ Arrival
7. If you do not have all of your students listed, you need to link your students to your account. Click the “Add Students” button
8. Complete the “add New Student” page making sure to include the student’s ID, first name, last name, and birthdate
9. If requested, complete the verification process.  It can take 24-48 hours for the transportation department to verify link requests.

Please note:

• Students should use the account set up by their parent/guardian to receive notifications through the app.  Multiple users can log into EZ Arrival using the same account.
• Only guardians will be approved to see student information in BusQuest.
• EZ Arrival has multiple language options as well. Parents can choose their preferred language in the “My Account” tab at the bottom of the home screen.

Please ensure your student is at the bus stop at least 10 minutes before the scheduled bus stop time during the first 2 weeks of school and 5 minutes before their scheduled stop after that.