Password Change Instructions

  • Scroll down to Step 1 for instructions on how to change your password.

  • For Students: Watch a Video on Tips for Creating a Good Password


    Do you have a strong password?

    Find out how long it would take a hacker to crack your password.

    Test the strength of your password Here

    When creating a new password, think about using a phrase that's at least 3 or more words. Here's an example:

    Password example

    How to Change Your Password

    Step 1
    Log in to Incident IQ. Click the button below.


    Step 2
    Click on the Google SSO button and login to your school account. Do not click "Reset your password" button!

    Step 3
    Scroll down to the Password Reset History section, click
    Change Password


    Create a new password that is at least 12 characters long. Here are the rules:

      • Your new password should start with a letter of the alphabet.
      • Have at least one number (0-9).
      • Have at least one capital letter.
      • You can even use any of these characters in your password: ~ ! # $ % ^ & * _ - + = ` | ( ) { } [ ] : ; " ' < > , ?
      • Your password can not have your name in it.


    Type your new password in:


        • Click Apply at the bottom of the box. It might take up to 5 minutes for your new password to work.

        • Students: ask your teacher for help if you get locked out of your account.

        • Staff, middle and high school students will receive a confirmation email that their password reset was successful.

    Reset Successful Message

    If the password change was not successful, repeat the steps and if you are having difficulty, seek help from the tech specialist at your school.

      1. For Chromebook users:
        • Log out of your Chromebook. Next to your profile name, click the down arrow and then click on "Remove this user".
        • To log back in to your Chromebook, click "Add user" in the bottom left. Type in your Google username, click Next and then type in your new password.


    Remember to make your password something that is hard for others to guess!